Questions and Answers
Q: For the service I require, can I choose the auditor, or do you assign a random auditor？
A: For any of our services, you can select a consultant from our expert team, please refer to "Our Team page for additional information. If you are unsure of which consultant to choose, we are more than happy to recommend you with one.
Q: Can I interview the auditor before making a selection?
A: Yes of course, we are more than happy to connect you with our consultants before commencing the work.
Q: Do the auditors speak English or any other language?
A: Most of our consultants can communicate with you in English, written and verbal, however since English is not the main language you may need to speak slowly.
Q: Are there any hidden costs or additional charges?
A: Our costs are upfront and there are no hidden chargers.
Q: Can I review a sample of your various audit reports to familiarise myself?
A: Yes of course, please head to out "Toolkit" section and download the sample report you wish to download.
Q: Do your auditors work on weekends？
A: We are normally open on Saturdays and operate on standard rates, If urgent we can arrange for Sunday activity as long as the supplier is also open. There will be additional costs for undertaking activities on Sunday
Q: What are your auditors qualifications?
A: All our consultants are degree qualified with over 5 years relevant industry experience. please refer to "Our Team page for additional information on each consultant's qualifications.
Q: What are your auditors qualifications?
A: All our consultants are degree qualified with over 5 years relevant industry experience. please refer to "Our Team page for additional information on each consultant's qualifications.
Q: Do you take commissions from suppliers?
A :At no stage do we take or request commissions from suppliers for any of our activities. All of our costs are upfront.
Q: Can I use the same auditor for future audits?
A: Yes you are welcome to build a relationship with one of our consultants and have them represent you on your future activities. We encourage you to book their services in advance, in case they maybe booked by another client.
Q:Do you undertake any product compliance testing?
A: We work with certified test lab partners to provide you with for all of your testing needs.
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